Massachusetts & Cape Cod Newborn Care OVERNIGHT CARE - 24/7 CARE - SLEEP TRAINING - NANNY PLACEMENTS

Your family is unique, so are our services. Our team of night nurses/baby night nurses are a group of trained and experienced newborn care specialists, postpartum doulas RNs and LPNs that support sleep deprived parents overnight. Our 24 hour live-in support team is comprised of newborn care specialists that provide in-home, around the clock care.

In addition to in-home newborn care in Massachusetts, we also provide nanny-placements and sleep training services.

OVERNIGHT NEWBORN CARE

NANNY PLACEMENTS

SLEEP TRAINING

24/7 CARE

How to get started:

Discovery Call

Let’s talk! Let us tell you all about us. Our philosophies, our pricing, our scheduling. How we hire, how we book, how we support you. Whatever you want to know, we’re ready to answer it in our initial intake call. [Usually 15-30 minutes]. We never pressure you to book any care, and you can feel comfortable and confident hopping off the call at any time.

Family Application

We want to hear about you and your family! Tell us if this is your first baby or your third. Tell us if you are a stay at home parent or a full time working professional. Tell us what your hopes, dreams and goals are for newborn care so we can make them come true.

Match & Introduction

We don’t just send you any newborn care specialist. Instead we have a personalized placement process based on many different components to ensure we make the perfect match to fit your specific needs and preferences. Once we find your Nightingale, we will email over their bio and then introduce you to them via text. This gives you the opportunity to set up a phone or zoom call to get to know them.

Booking Care

Once you are completely certain that Nightingales is a good fit, we will finalize the agreement with a contract and a retainer for 50% of the contract amount to secure your spot in our calendar.

Nightingale Night Nurses Angela Roberts Photography-149

Why work with the Nightingales?

Personalized Process

We are not a one size fits all agency. We don’t just send you any night nurse, each placement is unique and customized for the special family it serves. Let us connect you with a night nurse who specifically fits your needs through a trusted and unique personalized placement process based off of multiple factors.

Quality Coverage

We can ensure that you always have quality care you can count on! We take a team approach and have a built in backup system. Every family that works with the Nightingale Night Nurses has their main Nightingale that they are matched with. However, we have a large team that is able to pick up coverage in the event of an emergency.

Ongoing Support

Our skilled and compassionate newborn care professionals will give you in-home, hands-on support as you transition into life with a newborn. In the event that you have questions during the day, we are happy to answer questions throughout the day by phone, text or email. Daytime support is also available for a minimum of 4 hours per visit.

Frequently Asked Questions

OVERNIGHT NEWBORN CARE

Q: WHAT IS A NIGHT NURSE OR BABY NURSE?
A: Our skilled and compassionate newborn care professionals will give you in-home, hands-on support as you transition into life with a newborn. In the event that you have questions during the day, we are happy to answer questions throughout the day by phone, text or email. Daytime support is also available for a minimum of 4 hours per visit.

Q: DOES A "NIGHT NURSE" MEAN THEY HAVE A NURSING DEGREE?
A: No, night nurse is an old term meaning baby nurse or newborn care specialist, they provide non-medical care for your baby. *Not all Nightingale Night Nurses are registered nurses, only our RN’s can perform medical related tasks.*

Q: CAN THE NIGHTINGALES REST WHILE MY BABY IS SLEEPING?
A: Yes, with a “listening ear”. If your baby rouses your Nightingale will be by your baby’s side throughout the night and ready to soothe and comfort them.

Q: WHAT DO I NEED TO PROVIDE FOR THE NIGHTINGALES TO REST COMFORTABLY?
A: A pillow, blanket and either a bed or couch. A chair is not an acceptable place for your night nurse to rest.

Q: WHAT IF MY FAMILY IS SICK?
A: We ask that you are upfront with your night nurse if your family is sick and possibly contagious. Our night nurses usually work with more than one family at a time and we don’t want to pass a sickness onto another newborn.

Q: HOW EARLY SHOULD I RESERVE THE NIGHTINGALES?
A: We recommend booking early in your second trimester. Our Nightingales get booked on a first come first serve basis and some families book our care as early as their first trimester in pregnancy. We always try to accommodate last minute requests, so don’t hesitate to contact us if you are due soon or your baby is already here.

Q: HOW LONG SHOULD I BOOK OVERNIGHT CARE FOR?
A: Good question. Every family’s needs are different. We recommend at least a few nights a week for at least the first two weeks up to sixteen weeks, or longer if needed. Multiples and preemies usually need care for longer than a singleton or full term baby, we can work with your family’s and create a unique plan based on your individual needs.

Q: ARE WE RESPONSIBLE FOR PROVIDING PARKING?
A: Yes. If you don’t have a driveway or parking spot available then you are responsible for reimbursing your night nurse at the end of each week (she will provide you with a receipt from the garage)

Q: WILL I HAVE A DIFFERENT NIGHT NURSE EVERY NIGHT?
A: No. Most of our night nurses work 3-6 nights a week and our goal is to provide continuity of care. We want every family to build a trusting relationship with their night nurse. If you wish to have care 7 nights a week, then the schedule will be split between two newborn specialists.

Q: IS THERE A TRAVEL FEE?
A: No, there is no travel fee for local overnight newborn care. If you choose 24/hour live-in support then travel expenses to and from the job are the family’s responsibilities.

Q: WHAT HAPPENS IF I NEED TO CANCEL A SHIFT?
A: We try to be as flexible as possible but if you need to cancel a shift we ask that you give your night nurse at least 48 hours notice. If you cancel with less than 48 hours notice before the scheduled shift, then you will be charged your regular nightly rate. If you need to switch a scheduled shift to another night in the same week, and it works for your night nurse, then your invoice will reflect the date change.

Q: HOW DO I GET STARTED?
A: Click on any of the multiple “contact us” buttons and you will be sent an email to set up a quick intake phone call!

MEDICAL HIGH NEEDS

Q: WHAT IS A NIGHT NURSE OR BABY NURSE?
A: A Night Nurse, also known as a Baby Nurse or Newborn Care Specialist is a non-medical professional who provides in-home newborn care. They educate and support to help empower you to become confident parents throughout those first few months of your baby’s life. Our Night Nurses provide overnight, daytime and 24-hour care. *All Nightingales are certified Postpartum Doulas or certified Newborn Care Specialists.

Q: DOES A "NIGHT NURSE" MEAN THEY HAVE A NURSING DEGREE?
A: No, night nurse is a term meaning baby nurse or newborn care specialist, they provide non-medical care for your baby. *Not all Nightingale Night Nurses are registered nurses, only our RN’s can perform medical related tasks.

Q: CAN THE NIGHTINGALES REST WHILE MY BABY IS SLEEPING?
A: Yes, with a “listening ear”. If your baby wakes your Nightingale will be by your baby’s side throughout the night and ready to soothe and comfort them.

Q: WHAT DO I NEED TO PROVIDE FOR THE NIGHTINGALES TO REST COMFORTABLY?
A: A pillow, blanket and either a bed or couch. A chair is not an acceptable place for your night nurse to rest.

Q: WHAT IF MY FAMILY IS SICK?
A: We suggest that you touch base with your baby’s health care provider.

Q: WHAT IF MY NIGHT NURSE IS SICK?
A: If your night nurse is sick, she will try to give you as much notice as possible with options for rescheduling her shift. We would not want your baby exposed to anything that could possibly be life threatening.

Q: HOW LONG SHOULD I BOOK OVERNIGHT CARE FOR?
A: Good question. Every baby is different with the level of care they require. You may just need a break a few nights a week to catch up on sleep or you may need 7 nights a week of awake care to keep a close eye on your baby. We are happy to discuss your situation and create a unique plan based on your family’s needs.

Q: WILL I HAVE A DIFFERENT NIGHT NURSE EVERY NIGHT?
A: No. Most of our night nurses work 3-5 nights a week and our goal is to provide continuity of care. We want every family to build a trusting relationship with their night nurse. If you wish to have care 7 nights a week, then the schedule will be split between two newborn specialists.

Q: HOW DO I GET STARTED?
A: Call or email us, we will send you a welcome packet and then we will be in touch to schedule a phone consultation.

TOWNS WE SERVE IN MASSACHUSETTS

Boston and it's suburbs, Central and Western Ma

Acton, Amherst, Arlington, Attleboro, Belchertown, Belmont, Berlin, Beverly, Billerica, Boston, Boxboro, Boxborough, Boxford, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelmsford, Chestnut Hill, Concord, Danvers, Dedham, Deerfield, Dover, Dracut, Easthampton, East Longmeadow, Everett, Fall River, Foxborough, Framingham, Franklin, Georgetown, Gloucester, Grafton, Hingham, Holliston, Hopkinton, Grafton, Granby, Groton, Hampden, Hatfield, Holden, Jamaica Plain, Lawrence, Lexington, Lincoln, Littleton, Longmeadow, Lynnfield, Malden, Mansfield, Marblehead, Maynard, Medfield, Medford, Melrose, Millbury, Natick, Needham, Newbury, Newton, North Andover, North Attleboro, Northborough, Northampton, Reading, Revere, Sharon, Shrewsbury, Sommerville, South Hadley, Sudbury, Sutton, Wakefield, Westborough, Westfield, Westford, Weston, Wentwood and Wrentham.

Cape Cod

Barnstable, Bourne, Brewster, Chattam, Dennis, Eastham, Fakmouth, Harwich, Mashpee, Orleans, Provincetown, Sandwich, Turo, Wellfleet and Yarmouth.