Massachusetts + Cape Cod Newborn Care

Our team of newborn care professionals is thrilled to provide your family with comprehensive newborn care in Massachusetts. Our team is growing, and ready to be a part of your story. Our services include Overnight Newborn Care, 24 hour Care, High Needs Medical Care and support for High Profile families.

Family Application

We would love to hear about you and your family. Whether this is your first baby or third, or expecting multiples, or need high needs medical care, if you’re a family with a busy schedule, or you are full time professionals, we like to obtain as much information as possible. Upon submission, we will send over our welcome packet and Kristin will be in touch to set up a phone consult.

Match Making

We don’t just send you any night nurse, each placement is unique and customized to fit your family’s specific needs. We have a unique and personalized placement process based off of three different components. Once we make your perfect match, you will receive your potential night nurse’s bio by email.

Introduction

We will introduce you and your potential night nurse via text. Giving you the chance to set up a phone call or a 30 minute in person meeting at your home.

Booking

Once you decide the match is a good fit, we will finalize the agreement with a contract and we require a $500 deposit to secure  your spot in our calendar. Your deposit will be deducted from your last invoice.

Why work with the Nightingales?

  • Personalized Process

We are not a one size fits all agency. We don’t just send you any night nurse, each placement is unique and customized for the special family it serves. Let us connect you with a night nurse who specifically fits your needs through a trusted and unique personalized placement process based off of three components; your intake form, your consult with Kristin (either phone or in person) and your favorite color.

  • Quality Coverage

We can ensure that you always have quality care you can count on! We take a team approach and have a built in backup system.  Every family that works with the Nightingale Night Nurses meets with two Nightingales, one who will be your primary support person, and the other who will be able to cover extra nights that you might need or if your regular support person is sick, family emergency or has a scheduling conflict.

  • Ongoing Support

Our skilled and compassionate newborn care professionals will give you in home hands on support as you transition into life with a newborn. In the event that you have questions during the day, we are happy to answer questions throughout the day by phone, text or email. Daytime support is available for a minimum of 4 hours per visit.

Frequently Asked Questions

OVERNIGHT NEWBORN CARE

Q: WHAT IS A NIGHT NURSE OR BABY NURSE?
A:  A Night Nurse, also known as a Baby Nurse or Newborn Care Specialist is a non-medical professional who provides in-home newborn care. They educate and support to help empower you to become confident parents throughout those first few months of your baby’s life. Our Night Nurses provide overnight, daytime and 24-hour care.

Q: DOES A "NIGHT NURSE" MEAN THEY HAVE A NURSING DEGREE?
A: No, night nurse is a term meaning baby nurse or newborn care specialist, they provide non-medical care for your baby. *Not all Nightingale Night Nurses are registered nurses, only our RN’s can perform medical related tasks.

Q: CAN THE NIGHTINGALES REST WHILE MY BABY IS SLEEPING?
A: Yes, with a “listening ear”. If your baby wakes your Nightingale will be by your baby’s side throughout the night and ready to soothe and comfort them.

Q: WHAT DO I NEED TO PROVIDE FOR THE NIGHTINGALES TO REST COMFORTABLY?
A: A pillow, blanket and either a bed or couch. A chair is not an acceptable place for your night nurse to rest.

Q: WHAT IF MY FAMILY IS SICK?
A: We ask that you are upfront with your night nurse if your family is sick and possibly contagious. Our night nurses usually work with more than one family at a time and we don’t want to pass a sickness onto another newborn.

Q: HOW EARLY SHOULD I RESERVE THE NIGHTINGALES?
A: We recommend booking during your second trimester. Our Nightingales get booked on a first come first serve basis and some families book our care as early as their first trimester in pregnancy. We can try to accommodate last minute requests, so don’t hesitate to contact us.

Q: HOW LONG SHOULD I BOOK OVERNIGHT CARE FOR?
A: Good question. Every family’s needs are different. We recommend at least a few nights a week for at least the first two weeks up to sixteen weeks, or longer if needed. Multiples and preemies usually need care for longer than a singleton or full term baby, we can work with your family’s and create a unique plan based on your individual needs.

Q: ARE WE RESPONSIBLE FOR PROVIDING PARKING?
A: Yes. If you don’t have a driveway or parking spot available then you are responsible for reimbursing your night nurse at the end of each week (she will provide you with a receipt from the garage)

Q: WILL I HAVE A DIFFERENT NIGHT NURSE EVERY NIGHT?
A: No. Most of our night nurses work 3-5 nights a week and our goal is to provide continuity of care. We want every family to build a trusting relationship with their night nurse. If you wish to have care 7 nights a week, then the schedule will be split between two newborn specialists.

Q: IS THERE A TRAVEL FEE?
A: No, there is no travel fee for local overnight newborn care. If you choose 24/hour live-in support then travel expenses to and from the job are the family’s responsibilities.

Q: WHAT HAPPENS IF I NEED TO CANCEL A SHIFT?
A: We try to be as flexible as possible but if you need to cancel a shift we ask that you give your night nurse at least 48 hours notice. If you cancel with less than 48 hours notice before the scheduled shift, then you will be charged your regular nightly rate. If you need to switch a scheduled shift to another night in the same week, and it works for your night nurse, then your invoice will reflect the date change.

Q: HOW DO I GET STARTED?
A: Call or email us, we will send you a welcome packet and then we will be in touch to schedule a phone consultation.

HIGH PROFILE CLIENTS

Q: WHAT IS A NIGHT NURSE OR BABY NURSE?
A:  A Night Nurse, also known as a Baby Nurse or Newborn Care Specialist is a non-medical professional who provides in-home newborn care. They educate and support to help empower you to become confident parents throughout those first few months of your baby’s life. Our Night Nurses provide overnight, daytime and 24-hour care. *All Nightingales are certified Postpartum Doulas or certified Newborn Care Specialists.

Q: DOES A "NIGHT NURSE" MEAN THEY HAVE A NURSING DEGREE?
A: No, night nurse is a term meaning baby nurse or newborn care specialist, they provide non-medical care for your baby. *Not all Nightingale Night Nurses are registered nurses, only our RN’s can perform medical related tasks.

Q: CAN THE NIGHTINGALES REST WHILE MY BABY IS SLEEPING?
A: Yes, with a “listening ear”. If your baby wakes your Nightingale will be by your baby’s side throughout the night and ready to soothe and comfort them.

Q: WHAT DO I NEED TO PROVIDE FOR THE NIGHTINGALES TO REST COMFORTABLY?
A: A pillow, blanket and either a bed or couch. A chair is not an acceptable place for your night nurse to rest.

Q: WHAT IF MY FAMILY IS SICK?
A: We ask that you are upfront with your night nurse if your family is sick and possibly contagious. Our night nurses usually work with more than one family at a time and we don’t want to pass a sickness onto another newborn.

Q: HOW LONG SHOULD I BOOK OVERNIGHT CARE FOR?
A: Good question. Every family’s needs are different. We recommend 7 nights a week for the first 3 months at least. This gives us a good foundation to get your baby in a solid sleep routine.

Q: HOW EARLY SHOULD I RESERVE THE NIGHTINGALES?
A: We recommend booking during your second trimester. Our Newborn Care Professionals who work with high profile families get booked up really fast and for long durations of time. We work with families on a first come first serve basis and some families book our care as early as their first trimester in pregnancy. We can try to accommodate last minute requests, so don’t hesitate to contact us.

Q: IS THERE A TRAVEL FEE?
A: No, there is no travel fee for local overnight newborn care. If you choose 24/hour live-in support then travel expenses to and from the job are the family’s responsibilities.

Q: ARE WE RESPONSIBLE FOR PROVIDING PARKING?
A: Yes. If you don’t have a driveway or parking spot available then you are responsible for reimbursing your night nurse at the end of each week (she will provide you with a receipt from the garage)

Q: HOW DO I GET STARTED?
A: Call or email us, we will send you a welcome packet and then we will be in touch to schedule a phone consultation.

MEDICAL HIGH NEEDS

Q: WHAT IS A NIGHT NURSE OR BABY NURSE?
A:  A Night Nurse, also known as a Baby Nurse or Newborn Care Specialist is a non-medical professional who provides in-home newborn care. They educate and support to help empower you to become confident parents throughout those first few months of your baby’s life. Our Night Nurses provide overnight, daytime and 24-hour care. *All Nightingales are certified Postpartum Doulas or certified Newborn Care Specialists.

Q: DOES A "NIGHT NURSE" MEAN THEY HAVE A NURSING DEGREE?
A: No, night nurse is a term meaning baby nurse or newborn care specialist, they provide non-medical care for your baby. *Not all Nightingale Night Nurses are registered nurses, only our RN’s can perform medical related tasks.

Q: CAN THE NIGHTINGALES REST WHILE MY BABY IS SLEEPING?
A: Yes, with a “listening ear”. If your baby wakes your Nightingale will be by your baby’s side throughout the night and ready to soothe and comfort them.

Q: WHAT DO I NEED TO PROVIDE FOR THE NIGHTINGALES TO REST COMFORTABLY?
A: A pillow, blanket and either a bed or couch. A chair is not an acceptable place for your night nurse to rest.

Q: WHAT IF MY FAMILY IS SICK?
A: We suggest that you touch base with your baby’s health care provider.

Q: WHAT IF MY NIGHT NURSE IS SICK?
A: If your night nurse is sick, she will try to give you as much notice as possible with options for rescheduling her shift. We would not want your baby exposed to anything that could possibly be life threatening.

Q: HOW LONG SHOULD I BOOK OVERNIGHT CARE FOR?
A: Good question. Every baby is different with the level of care they require. You may just need a break a few nights a week to catch up on sleep or you may need 7 nights a week of awake care to keep a close eye on your baby. We are happy to discuss your situation and create a unique plan based on your family’s needs.

Q: IS THERE A TRAVEL FEE?
A: No, there is no travel fee for local overnight newborn care. If you choose 24/hour live-in support then travel expenses to and from the job are the family’s responsibilities.

Q: ARE WE RESPONSIBLE FOR PROVIDING PARKING?
A: Yes. If you don’t have a driveway or parking spot available then you are responsible for reimbursing your night nurse at the end of each week (she will provide you with a receipt from the garage)

Q: WILL I HAVE A DIFFERENT NIGHT NURSE EVERY NIGHT?
A: No. Most of our night nurses work 3-5 nights a week and our goal is to provide continuity of care. We want every family to build a trusting relationship with their night nurse. If you wish to have care 7 nights a week, then the schedule will be split between two newborn specialists.

Q: IS THERE A TRAVEL FEE?
A: No, there is no travel fee for local overnight newborn care. If you choose 24/hour live-in support then travel expenses to and from the job are the family’s responsibilities.

Q: HOW DO I GET STARTED?
A: Call or email us, we will send you a welcome packet and then we will be in touch to schedule a phone consultation.

TOWNS WE SERVE IN MASSACHUSETTS

Boston and it's suburbs, Central and Western Ma

Acton, Amherst, Arlington, Attleboro, Belchertown, Belmont, Berlin, Beverly, Billerica, Boston, Boxboro, Boxborough, Boxford, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelmsford, Chestnut Hill, Concord, Danvers, Dedham, Deerfield, Dover, Dracut, Easthampton, East Longmeadow, Everett, Fall River, Foxborough, Framingham, Franklin, Georgetown, Gloucester, Grafton, Hingham, Holliston, Hopkinton, Grafton, Granby, Groton, Hampden, Hatfield, Holden, Jamaica Plain, Lawrence, Lexington, Lincoln, Littleton, Longmeadow, Lynnfield, Malden, Mansfield, Marblehead, Maynard, Medfield, Medford, Melrose, Millbury, Natick, Needham, Newbury, Newton, North Andover, North Attleboro, Northborough, Northampton, Reading, Revere, Sharon, Shrewsbury, Sommerville, South Hadley, Sudbury, Sutton, Wakefield, Westborough, Westfield, Westford, Weston, Wentwood and Wrentham.

Cape Cod

Barnstable, Bourne, Brewster, Chattam, Dennis, Eastham, Fakmouth, Harwich, Mashpee, Orleans, Provincetown, Sandwich, Turo, Wellfleet and Yarmouth.